Aberdeen Report Shows Strong ROI for B2B Integration

Posted by Margaret Dawson on April 8, 2010

A just published report by the Aberdeen Group reveals that companies who have implemented comprehensive B2B Integration programs are reaping huge benefits, including improved customer service levels, higher order accuracy and on-time deliveries and better gross margins. This aligns with the metrics we receive from our customers, who typically experience fast and significant results with integrated suppliers and customers.

Download the Aberdeen Report: B2B Integration and Collaboration: Trading Community Enablement for the Multi-Enterprise Supply Chain

Specific ROI metrics released by Aberdeen include:

• Best-in-Class companies have a 17%  improvement over all other companies in customer service level
• Best-in-Class companies have a 24%  improvement over all other companies in orders received on-time and complete from suppliers.
• Best-in-Class companies have a 50% lower cash to cash cycle time as compared to all others

About Margaret Dawson

Margaret Dawson is Vice President of Product Management and Marketing for Hubspan.

• View all posts by Margaret Dawson →

Tags: Aberdeen, Business Integration, customer integration, global supply chain

1 Comment »

1. 

   Anytime you can report strong and positive ROI its a good thing right!!! =) It’s good to see B2B integration programs are working. Now as long as everyone can measure, calculate and monitor their ROI’s http://bit.ly/aLJhhX we should be great,

   Thanks a lot, and all the best in the future,
   Barb
   twitter.com/b2bmaven

   Comment by Barb — May 26, 2010 @ 8:55 pm

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