Hubspan CEO to Speak on Retaining Customers and Revenue
Hubspan CEO joins customer Mayer Electric Supply to address how to use customer integration technologies to grow the business and secure a competitive edge
IBM IMPACT 2009 – LAS VEGAS, NV – MAY 4, 2009 – Hubspan, Inc., a leading provider of business integration solutions, will address audiences at the 2009 IBM IMPACT Conference under the “Birds of a Feather” session in a presentation titled “Love Your Customers Before the Competition Does: Technologies to Retain and Build a Competitive Edge”.
Hubspan CEO Trisha Gross and Mayer Electric Supply’s Kenny Siegal, director of national accounts and corporate alliances, will address how companies can leverage customer-centric processes and technologies available today to better meet customer needs and realize true business impact. As a real-world example, the presentation will outline Mayer Electric Supply’s focus on the customer and use of integration technologies. According to Siegal, customer integration, particularly with their e-commerce and procurement processes, has become a necessary part of doing business and retaining customers.
The presentation will outline how business process automation with customer-related processes plays a critical role in helping companies maintain strong customer retention, secure new customers, increase sales volume and drive fast time to value for customers.
“The current economic climate is making it even more vital for companies to protect their existing customer base while increasing top line revenue,” said Gross. “Companies can use business integration as a strategic weapon to help realize a distinct competitive advantage by making it easier for customers to do business with them, while extending their value-add as a partner by driving cost and complexity out of their customer’s current business processes.”
WHY: In today’s economic climate, keeping customers happy and protecting the revenue base is crucial to survival and growth. This session will explain the ins and outs of business integration to help attendees learn and use processes and technologies available today to cost-effectively build integration communities to strengthen customer relationships and protect the revenue base.
WHAT: Join Hubspan CEO Trisha Gross and Mayer Electric director of national accounts and corporate alliances Kenny Siegal in the “Birds of a Feather” session to learn how to use business integration as a strategic weapon to retain customers, grow topline revenue and beat the competition. During the session, Gross will also explore real world examples to highlight how companies have overcome integration challenges to realize true business impact in the form of improved customer relations, increased retention rates, and increased profitability.
WHERE: 2009 IBM IMPACT Conference Venetian Resort Hotel Casino Las Vegas, NV
WHEN: May 5, 2009 12:00 – 1:00
About Hubspan Inc.
Hubspan is the leading provider of business integration solutions, helping companies automate business processes and provide strong collaboration among internal and external communities. Hubspan’s SaaS integration platform is cost-effective, scalable and reliable. With its any-to-any connections, Hubspan ensures seamless interoperability across systems, applications, and protocols. Thousands of companies worldwide successfully use the Hubspan platform every day to achieve stronger business collaboration and automation, including Boeing, Starbucks, Visa, Barnes & Noble, Invitrogen, SciQuest, and many others. For more information, go to www.hubspan.com.