Help Desk/Systems Administrator

Job Title: Help Desk/Systems Administrator

Location: Seattle, WA

To apply for this job, send your cover letter and resume to careers@hubspan.com

Overview

Hubspan (www.Hubspan.com) is a global leader in business integration solutions. In rankings by the top industry analyst firms, Hubspan is called a visionary and a leader in business integration. The opportunity for growth is enormous as integration consistently holds a position on the “top 3” priority list of CIO’s and line of business owners alike. Why? Because companies are increasingly leveraging trusted external partnerships and relationships to deliver critical value throughout all areas of the business. A result of this distributed model is the requirement to share more information, with more business communities, supporting more technology and business process variability, more quickly than ever before.

Hubspan’s objective is to be the global standard integration platform for businesses worldwide — a multi-billion dollar market opportunity. The company offers its solution as a subscription-based alternative to complex and expensive in-house business-to-business (“B2B”) integration systems that require millions in upfront investment and are difficult to scale over time. Hubspan built the industry’s first cloud integration platform delivered as a service and remains a leader in cloud computing today.

Position Responsibilities

Perform the installation, configuration, administration, and maintenance of networks and computer systems with MS windows and Linux OSs. Set up user accounts, run backups, provide technical support and troubleshoot problems. May perform some programming and may be responsible for light script writing for both OSs. Position will work under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Moderate skills with a high level of proficiency. Ideal candidates have three to four years experience in Help Desk, IT functionality and junior systems administration functionalities.

Essential Skills/Qualifications

Basic understanding of network equipment in a server room environment (types of gear, connections, cabling, etc.)
Must be willing to wear multiple hats as it pertains to the ever-changing needs of the IT department
Must be accountable, driven, receptive to constructive criticism, remain professional in both internal/external communications
Experience with server/desktop/laptop hardware builds, OS install, patching and maintenance.
W2k3, W2k8, XP, Vista, Win 7, Active Directory, MS Office, MS Exchange/Exchange Online, Symantec Antivirus understanding.
Candidate must be detail oriented, capable of producing quality documentation and possess a demonstrated ability to work effectively with and support other functional teams within an organization. Should have an understanding of software development lifecycles and be thoroughly committed to IT operational and security best practices.
Reliable transportation should the need arise to do Data Center/Off hours work.
Able to perform work on weekends and nights as needed

This is a full-time (exempt) position. Candidate must be either a US citizen or a US permanent resident. This position requires the person to work in the office. (Telecommuting will not work for this position)

Employment in this position is contingent upon successful completion of a background check.