Keeping up with all of buzz surrounding the cloud and many new “as-a-Service” terms popping up can be daunting. So, to help our partners educate their customers on the basics of B2B integration in the cloud, we created a new Business Cloud Integration Glossary, offering definitions on more than 100 terms – from “cloud brokering” [...]
We blog all the time about how companies which implement B2B cloud-based integration solutions also need them to work seamlessly with legacy platforms already in place. And this is especially true in healthcare and life sciences. And now Hubspan has announced a partnership with Terso Solutions, a company in the Life Sciences and Healthcare industry [...]
With customer feedback in mind, today we announced an add-on product to our integration solutions that automatically renders PDF images of electronic invoices during the B2B integration process. SnapShot for Invoice enables Hubspan customers to simultaneously send standard electronic invoices through the Hubspan B2B cloud while automatically generating a PDF image of the invoice for easy printing, emailing, storage/archival, and compliance purposes with no manual intervention.
As a supplier, the imperative is on you to deliver a buying relationship that feels unique to each customer. Without this, the hard won differences in service, price, and quality can quickly be eroded. Meeting the needs of the customer is all about having a set of important core values while allowing for flexibility where possible. Like a parent, your job is to ensure that your customers are happy (or at least that’s what my children have told me is my primary job) and lay the foundation for a positive relationship for years to come.
The Integration solution for Biotech includes integration packages for a wide range of eCommerce and eProcurement business processes, such as punchout, purchase order exchange, product availability, inventory management and others.
Today, we hosted a Webinar on Customer Integration and how it can help improve customer loyalty, retention and renveue! Kenny Siegal from Mayer Electric Supply, a Hubspan customer, provided a great real-world example of how customer integration makes a huge difference for Mayer’s business. Mayer is a new customer on the WebSpan solution and is using [...]
We have a saying at Hubspan about customers: “Bring them into the family and love them to death.” Corny? Perhaps. But every employee at Hubspan knows this as a key component of our culture. And today more than ever, knowing your customer, understanding your customer and, yes, loving your customer is paramount for every business. [...]
